Shipping and payment terms
Additional shipping costs
Shipping costs depend on the quantity, weight and parcel size of the items ordered. If an order has to be split into several parcels because of larger quantities or bulky goods, additional shipping costs may apply. We will inform you of any additional costs before shipping.
Luxembourg €6.95 from €49.00 Free shipping
Germany €6.95 from €49.00 Free shipping
Austria, Belgium, Bulgaria, Croatia, Cyprus (excluding the northern part), Czech Republic, Denmark (excluding the Faroe Islands and Greenland), Estonia, France (excluding overseas territories and departments), Greece (excluding Mount Athos), Hungary, Ireland, Italy (excluding Livigno and Campione d'Italia), Latvia, Lithuania, Malta, Monaco, Netherlands (excluding non-European territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain (excluding the Canary Islands, Ceuta and Melilla)
Order value: up to €79.99 €12.00 €80.00 to €119.99 €6.00 from €120.00 Free shipping
Finland (excluding the Åland Islands), Sweden €18.00
Åland Islands (Finland), Albania, Andorra, Belarus, Bosnia and Herzegovina, Campione d'Italia (Italy), Canary Islands (Spain), Ceuta (Spain), Channel Islands (United Kingdom), Cyprus (northern part), Faroe Islands (Denmark), Georgia, Gibraltar (United Kingdom), Greenland (Denmark), Iceland, Kosovo, Liechtenstein, Livigno (Italy), Melilla (Spain), Moldova, Montenegro, Mount Athos (Greece), North Macedonia, Norway, Russian Federation, San Marino, Serbia, Switzerland, Ukraine, United Kingdom (excluding the Channel Islands), Vatican City €19.00
Customs duties and customs fees may be payable on delivery. Please check the exact amounts with the customs authorities in the country of delivery.
Türkiye, Lebanon €29.95
Customs duties and customs fees may be payable on delivery. Please check the exact amounts with the customs authorities in the country of delivery.
Canada €29.95
Customs duties and customs fees may be payable on delivery. Please check the exact amounts with the customs authorities in the country of delivery.
Australia, South Africa €49.00
Customs duties and customs fees may be payable on delivery. Please check the exact amounts with the customs authorities in the country of delivery.
Alternatively, free collection in store: Bastelkiste GmbH, 17, rue du Fort Elisabeth, L-1463 Luxembourg
Payment:
Pay securely and easily by credit card via Saferpay, PayPal, bank transfer or on site when collecting your goods from our store.
Shipping surcharge for clay
Due to its heavy weight, an additional shipping surcharge applies to clay from 2 packs. For deliveries to Germany and Luxembourg, a flat rate of €9.95 applies per started set of 3 packs.
| Quantity | Surcharge Germany and Luxembourg |
|---|---|
| 1 pack | no surcharge |
| 2–3 packs | €9.95 |
| 4–6 packs | €19.90 |
| 7–9 packs | €29.85 |
| 10–12 packs | €39.80 |
Note for school customers in Luxembourg: For our registered school customers in Luxembourg, the shipping surcharge for clay is waived completely after logging in to their customer account.
From 13 packs, the surcharge is charged in further steps of 3 packs at €9.95 each.
Larger quantities: Please contact us before ordering so that we can agree on the most cost-effective delivery option with you.
SPARKASSE TRIER
Bastelkiste GmbH
IBAN: DE94 5855 0130 0000 9838 17
BIC: TRISDE55XXX
The minimum order value is €10.00